ApnaCam 180-Day Warranty Policy: Protecting Your Investment in Quality Products
At ApnaCam, we are dedicated to providing our customers with high-quality products that they can rely on. That's why we offer a 180-day warranty on all of our products, to ensure that you are completely satisfied with your purchase.
To claim the warranty, please follow the instructions below:
- Contact ApnaCam customer support with your order number and a detailed description of the issue you are experiencing.
- Our customer support team will review your claim and determine whether the issue is covered under the warranty.
- If the issue is covered under the warranty, we will provide instructions for sending the product back to us for repair or replacement.
- If the issue is not covered under the warranty, we will provide you with information on how to purchase a replacement or repair the product.
Please note that the warranty does not cover any physical damage or damage caused by liquid or fire. Additionally, the warranty does not cover any issues that are caused by misuse or neglect of the product.
Indoor Camera Warranty:
- Not covered in warranty: Physical damage and damage caused by liquid or fire will not be covered under the warranty.
- Covered in warranty: Technical defects and manufacturing defects will be covered under the warranty.
Outdoor Camera Warranty:
- Not covered in warranty: Physical damage and damage caused by fire will not be covered under the warranty.
- Covered in warranty: Technical defects and manufacturing defects will be covered under the warranty.
We have two options for you to claim the warranty on your product:
- You have two options for you to claim the warranty on your product. The first option is to come to our office and get your product repaired or replaced. Please visit our service center - 232/2, Pashchim Puri, Pocket-2, Delhi, West Delhi, Delhi, India
- The second option is to deliver the product to our office and we will ship it back to you. Please note that you will have to bear the delivery charges for the second option. Delivery charges could vary between 200 to 500 INR.
To begin the warranty claim process, please contact us at contact@apnacam.com or +91-9599040422 to discuss the details of your claim. We will then provide you with instructions on how to proceed with the process.
We understand that purchasing a new product can be a significant investment, and we want to ensure that you are completely satisfied with your purchase. If you have any questions or concerns about our warranty policy, please do not hesitate to contact ApnaCam customer support. We are here to help and will do everything we can to ensure that you are completely satisfied with your purchase.